A Proven Partner to Keep Your Organization Running Smoothly
Your organization works diligently to achieve results; but stretched resources, staff turnover, and ill-equipped infrastructure can make your days difficult and sometimes overwhelming. We know there is no such thing as fundraising or operational downtime. Having the right partner to help you run your operations can make all the difference.
MANAGED SERVICES
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No Such Thing as Fundraising Downtime
Blackbaud Managed Services are designed to drive outcomes and real results over a long-range time horizon. We help you get work done. Our team becomes part of your team, leaving your staff free to work on other mission-critical objectives.
With Managed Services, you can:
- Work more efficiently, with experienced and dedicated experts augmenting your team
- Raise more funds with effective campaign management
- Ensure a smooth experience for your stakeholders, constituents, and beneficiaries—even during periods of staff turnover or capacity gaps
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How It Works
The process for Managed Services starts by identifying key operational programs and tasks that keep your organization going but are areas where you need help or better results. We then identify the specific repeatable work and deliverables that we can execute for you on an ongoing basis. Managed Services are designed when the work is known, and you want experienced resources executing it for you with the payback on your investment.
You can expect that:
- We’ll work based off the number of deliverables you need and not define work based on hours
- The work we do will always be known by you and us
- We’ll put the time and energy needed into completing your projects
Benefits and Outcomes
Augmenting your in-house capabilities with our team of experts can boost your productivity and achieve your financial goals more efficiently. Partnering with the Managed Services Team means we will do the heavy lifting, so you can:
- Have confidence in the quality and completeness of your data
- Operate at top speed and quickly adjust your campaign strategy
- Access diverse skill sets to seamlessly increase your team’s capacity
- Learn and use best practices built from years of industry expertise
- Redirect your in-house resources to strategic activities that boost results
- Provide your staff with new career development opportunities
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“Overall, our experience has been very positive. We’ve found our Managed Services consultant easy to work with, reliable, and responsive to questions. The Managed Services have already made a significant improvement in data quality after just a couple of months.”
—Katie Ishmael, Development Coordinator, Second Harvest Foodbank of Southern Wisconsin
Our Process
View our work
“Today, our website is much more user friendly. One click, and you get onto the donation site. It is so easy to fill out, and a donation is made very quickly”
—Jennifer Weiler, Senior Vice Preside and Chief Development Officer, The First Tee
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Joining Your Team
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Customer Success
Smithsonian Institution leverages Managed Services to help uncover trends and opportunities across its entire data universe. Smithsonian is no longer challenged to understand supporter behavior and performance across multiple channels and fundraising units. By turning data into information, Managed Services surfaces insight and trends that allow Smithsonian Institution leadership to educate staff and build a holistic strategy for growth.
Ready to learn more?
