Blackbaud ID

January 31 at 2:00 p.m. ET

1. What is a Blackbaud ID?

Your Blackbaud ID is the username and password combination you use to securely access Blackbaud.com and many of the Blackbaud Solutions, such as Blackbaud Raiser's Edge NXT®, Blackbaud Financial Edge NXT®, and Blackbaud eTapestry®. You can also use your Blackbaud ID to leverage valuable Blackbaud Resources, such as Blackbaud University and Customer Support.

2. Who needs a Blackbaud ID?

You should invite any User at your organization to create a Blackbaud ID when they need access to Blackbaud resources, such as Training Central. Users and Admins create their own Blackbaud ID when the invitation is received. To quickly gain access to Blackbaud resources, they should accept it in a timely manner.

3. How do I get a Blackbaud ID?

If your organization is new to Blackbaud, the person who signed the contract is typically the first Organization Administrator to receive an invitation to create their Blackbaud ID. They will receive an email with the Subject Line: Welcome to Blackbaud! Important Next Steps. They can then invite other Organization Administrators or invite other Users.

4. What is the difference between an Organization Administrator and a User?

Users can access Blackbaud University training, Customer Support, Blackbaud.com resources and log into solutions. Organization Administrators have the same access as Users, with additional privileges such as managing Users/Administrators, change organization passwords, and reviewing invoices. For more information, see Admin Tasks.

5. How does an Organization Administrator invite others?

Once logged into Blackbaud.com, select Admin from the solution menu in the upper left corner. Choose Users and admins. From there, choose Add Admin or Add User, as appliable, to then fill in information about the new person. That person will then receive an email prompting them to accept their Blackbaud.com invitation.

6. What if I have other questions?

We want to make sure you feel empowered to manage your Users, Administrators and overall solution access for your team. Check out our Getting Started with Users and Admins FAQs for a list of helpful questions and answers.

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