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Blackbaud Church Management

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Customer Success is here to connect you with resources and information to help you maximize use of Church Management. Our goal is to guide you to manage your Blackbaud solution effectively. Whether your organization is just getting started with Church Management or you're a new staff member who needs to get up to speed fast, we've compiled these resources to help you succeed. 

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The Faith Hub:  Don't miss the resource Hub for Faith Communities! Here you'll find podcasts, reports, checklists, and more to help your faith community!

How-to (Coming Soon): Check out the Blackbaud Church Management How-to page for all the resources you need to get started as a new user or to expand your expertise with Blackbaud Church Management. 

Community (Comming Soon): Come say hi! Connect with us and other users on Church Management Community. This is great space for asking and answering questions, access to blog posts and release announcements, and giving us your ideas and feedback

Training: Need step-by-step training? Blackbaud University has a full curriculum available to you! Learn more

Church Management Jump-Start Sessions

Looking just to get familiar with Church Management? Check out our collection of Jump-Start sessions. These are excellent resources to get acquainted with various features of your solution. 


Introduction to Church Management

Build meaningful relationships, connect your church, and enable effective ministry.

Get a Jump-Start


Get familiar with profiles in your church directory to build meaningful relationships.

Get a Jump-Start

Gift Management

Care for your congregation with efficiency through on-time gifts and batch entry.

Get a Jump-Start



See how you can Connect your Church using Events and the Calendar.

Get a Jump-Start

Additional Jump-Starts:

Coming Soon: Road to Success Sessions for Church Management

Functionality, new Features, & Fresh ideas

Coming soon: Join Customer Success to learn more Church Management functionality, hear a highlight of recently released features, and dig into a relevant topic. Attendees can access resources including a downloadable checklist, guiding you to appropriate next steps based on the meeting topic. Questions are encouraged! If you miss the success session, don't worry. You will receive an email providing you with a link to watch the session at your convenience.


REPORT: The State of Church Engagement in 2019

We aimed to learn a little more about how churches are defining and measuring engagement today.


CHECKLIST: The Technology Your Church Needs to be Successful 

Check out the top five tech tips to help your church be successful in 2019.


REPORT: The Latest Giving Trends Among Faith Communities

See how faith-motivated generosity performed in 2018.

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