Customer Success is your trusted partner in getting the most out of your Blackbaud solutions. Our mission is to provide you with the resources and connect you with the information you need to empower your success. Our enablement sessions unpack the "how do I" questions and are designed to help optimize all the great features available in your Blackbaud solutions so you can focus on your mission. Register for one of our upcoming live sessions to get real-time feedback, or explore our on-demand library↓ to get started!
Recent & Upcoming Webinars
Introducing Parent-Submitted Attendance in Blackbaud Education Management
Blackbaud Education Management
Blackbaud Raiser's Edge NXT Town Hall #1: Grid View Batch in Web View
Blackbaud Raiser's Edge NXT
How digitally mature organizations engage and convert their donors year round
Fundraising Masterclass Series
Spring Cleaning Essentials: Altru Data Management Best Practices
Blackbaud Altru
Beyond Generational Stereotypes: Using Data to Understand What Actually Motivates Your Donors Across Age Cohorts
Thought Leadership
Inside the Data Conversation: How School Leaders Align Priorities and Measure What Matters
Thought Leadership
Inside Track to the Unified View
Blackbaud Raiser's Edge NXT
Blackbaud Financial Edge NXT® Solution Overview
Blackbaud Financial Edge NXT
Reduce Fraud and Eliminate Paper Checks with Payment Assistant
Blackbaud Financial Edge NXT
High-Level Version: Membership Best Practices
Blackbaud Altru
Connected Systems: How to Eliminate the Divide between Fundraising and Finance
Blackbaud Raiser's Edge NXT & Financial Edge NXT
Blackbaud Financial Edge NXT® Expense Management Demo
Blackbaud Financial Edge NXT
Blackbaud Development Agent: Live Walkthrough
Blackbaud Raiser's Edge NXT
Leading with Clarity: A CFO’s Guide to Proactive Cash Management
Blackbaud Financial Edge NXT
Scholarship Impact in Action: Equipping Major Gift Officers for Spring Appeals
Blackbaud Award Management
Timeless Fundraising Principles
Fundraising Masterclass Series
Blackbaud eTapestry Spring Cleaning Part 2 - Taking Massive Advantage with Mass Updates
Blackbaud eTapestry
There Is No Algorithm for Trust: What Leading with Trust Really Means for Funders in 2026
Blackbaud Grantmaking
Discover the Most Likely Prospects in Your Blackbaud Raiser's Edge NXT®
Blackbaud Raiser's Edge NXT
Show Your Auditors Some Love! Stay Audit Ready All Year-Round
Blackbaud Financial Edge NXT
Blackbaud Raiser’s Edge NXT Town Hall #2: Grid View Batch in Web View
Blackbaud Raiser's Edge NXT
Blackbaud eTapestry: Ask the Expert about Mass Updates
Blackbaud eTapestry
The Role of a Fundraising Database Manager: What's New, What's Not
Fundraising Masterclass Series
Blackbaud Financial Edge NXT® Solution Overview
Blackbaud Financial Edge NXT
Boosting Giving with Donor Challenges in Blackbaud Altru®
Blackbaud Altru
Blackbaud Financial Edge NXT® Expense Management Demo
Blackbaud Financial Edge NXT
Reclaim Your Day: Strategies to Reset Your Nonprofit Revenue Workflows
Thought Leadership
Blackbaud Financial Edge NXT® Solution Overview
Blackbaud Financial Edge NXT
Blackbaud eTapestry Spring Cleaning Part 3 – Importing New Accounts and Gifts from Spreadsheets
Blackbaud eTapestry
High-Level Version: Boosting Giving with Donor Challenges in Blackbaud Altru®
Blackbaud Altru
Work Smarter, Not Just Faster with AI: Using AI to Augment Your Fundraising Brain
Fundraising Masterclass Series
Blackbaud eTapestry: Ask the Expert about Importing
Blackbaud eTapestry
Everything We Know About Fundraising Is (Mostly) Wrong
Fundraising Masterclass Series
The Trust Imperative: Strengthening Public Confidence in the Nonprofit Sector
Fundraising Masterclass Series
Do Less to Raise More - How Clarity (Not Capacity) Inspires Donor Trust and Generosity
Fundraising Masterclass Series
Recently available on‑demand
Missed a session? Catch up on recently completed webinars.
Customer Success Resource Library
Discover even more resources and on-demand webinars for your Blackbaud solutions below!
Check out Connect for Success sessions, where you can engage and interact with your peers!
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