Customer Success
 

Welcome! Ready to get started?

Your Blackbaud Customer Success Team has created Jump-Start Success Sessions to help you understand what outcomes you will achieve with your solution and help you get started with your first steps, login information, and resources.

Onboarding to Blackbaud | Fundraising/CRM | Online/Interactive | Accounting & Payment Services |
Church Management | Arts & Cultural

Onboarding to Blackbaud

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Welcome to Blackbaud

Review the critical first steps required to access all your Blackbaud resources.

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How to Leverage Customer Success

Learn how to maximize your partnership with Blackbaud.

More Road to Success sessions

 
Fundraising & CRM

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Blackbaud eTapestry®

Discover the fundraising capabilities and resources within eTapestry.

More Road to Success sessions

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Blackbaud Raiser’s Edge NXT® 

Attend various webinars to get helpful tips and tricks for Raiser's Edge NXT.

More Road to Success sessions

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Peer-to-Peer Fundraising with everydayhero®

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Blackbaud Financial Edge NXT®

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Blackbaud Raiser’s Edge NXT® 


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Blackbaud Merchant Services Overview for eTapestry®

Additional Road to Success Resources

Want a deeper dive into what's possible with our products? Check out our more in-depth webinars and see what other resources are available to you.

Learn more about Financial Edge NXT

Attend various webinars to get helpful tips and tricks for Financial Edge NXT.

Learn more about Raiser's Edge NXT

Attend various webinars to get helpful tips and tricks for Raiser's Edge NXT.

Learn more about Online Engagement

See what online engagement tools are available for you in Raiser's Edge NXT.

Learn more about Luminate Online

Spend less time managing your software and more time advancing your mission.

Learn more about TeamRaiser

Leverage Blackbaud Teamraiser to take your Peer-to-Peer fundraising events to the next level

 
Online / Interactive

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Blackbaud Luminate Online®

Spend less time managing your software and more time advancing your mission.

More Road to Success sessions

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Online Engagement in Blackbaud Raiser's Edge NXT®

See what online engagement tools are available for you in Raiser's Edge NXT.

More Road to Success sessions

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Email Marketing in Blackbaud Raiser's Edge NXT®

See what email marketing tools are available for you in Raiser's Edge NXT.

More Road to Success sessions

 

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Peer-to-Peer Fundraising with TeamRaiser®

Take your events to the next level with customizable pages for your individuals and teams.

More Road to Success sessions

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Peer-to-Peer Fundraising with everydayhero®

Create simple, scalable, intuitive, and branded pages to launch your peer-to-peer fundraising campaigns.

 

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Blackbaud Peer-to-Peer Fundraising™, powered by JustGiving™

Learn how to empower supporters to fundraise for your cause.


 
Accounting / Payment Services

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Blackbaud Financial Edge NXT®

Attend various webinars to get helpful tips and tricks for Financial Edge NXT.

More Road to Success sessions

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Blackbaud Merchant Services™ for eTapestry®

Process credit card transactions and accept online donations through eTapestry's Online DIY Forms.

 

 
Church Management

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Blackbaud Church Management

Build meaningful relationships, connect your church, and enable effective ministry.

 

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Gift Management

Care for your congregation with efficiency through one-time gifts and batch entry.

 

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Family and Member Profiles

Get familiar with profiles in your church directory to build meaningful relationships.

 

 
Arts and Cultural

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Blackbaud Altru®

Explore the Altru solution that gives you a 360 degree view of your patrons, donors and members.


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Blackbaud Institute

Driving Research and Insight to Accelerate Philanthropic Impact

Learn more.

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Support

Have a technical question? We can help.

Get in touch.

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Online Community

Learn. Engage. Connect.

Join today.

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Blackbaud Training

See what Blackbaud University has to offer.

Find out.

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Blackbaud Luminate Online®

Spend less time managing your software and more time advancing your mission.

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Blackbaud Financial Edge NXT®

Attend various webinars to get helpful tips and tricks for Financial Edge NXT.

More Road to Success sessions