Raise more money and get hours of your working week back with Blackbaud Training!

Blackbaud Gradient

How would you like to increase fundraising by 5% while saving five hours a week of admin time? Our training courses help raise more for your cause in less time.*

Whatever your specific training needs, we've got Blackbaud training plans designed to meet them. Whether its be on-demand videos, instructor-led online classes or personalised onsite training, we’ve got you covered.

Blackbaud Gradient

Learn subscriptions
Mix on-demand videos with instructor-led online courses
Personalised training
1:1 training for your team available onsite at your office

Regional training
Join one of our classroom sessions in London
Class-by-class training
Live online instruction for single tasks or courses

Credit Card Updater

Using Credit Card Updater, you can minimize disruptions in monthly revenue. Your first updates will be received in 6-8 weeks, following our security and registration processes, and monthly thereafter.

Credit Card Updater is available in the following Blackbaud solutions. To ensure that it is properly configured and you can begin receiving updates, please review the documentation below:

If you are already using Credit Card Updater, you will no longer be charged the per-update rate/monthly minimum as those costs are now included with your new per-transaction rates.

Premium Fraud Management

If your organization is experiencing online credit card fraud, you can enable Premium Fraud Management to help mitigate it and then disable the service once resolved. To enable or disable the service, login to the Blackbaud Merchant Services Web Portal and select:

  • Account Management/General Settings
  • Edit fraud management options

There is no additional fee charged for screening transactions.

Blackbaud MobilePay

With Blackbaud MobilePay, you can take payments on the go. Your organization is eligible to receive up to six free Blackbaud MobilePay readers. Additional readers may be purchased.

To order your readers, please complete the “Request Reader” form on our website.

Should you have any questions about these features, please join one of our upcoming product tours.

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*We surveyed over 1,400 training customers on the impact training had on their organisation. Based on an average investment of $1,000 per user for training, the top two areas of impact were increased efficiency from learning, and an increase in fundraising. Organisations also reported an average 5% increase in fundraising.