Donor Acquisition & Retention Immersive Workshop

Blackbaud Gradient

Test out new donor strategies within the safety of a simulated environment and gamified scenarios. Crash test new ideas without putting your organization’s budget on the line. Learn industry-proven acquisition and retention tactics and return to your organization ready to reimagine your donor lifecycle.

This Workshop Focuses On:

ICON_Excellence_2C.pngBrand: Create, maintain, and communicate a consistent message to your constituents

ICON_Attract_2C.pngAcquisition: Explore donor personas and communication methods to target prospects

ICON_TimeSave_2C.pngRetention: Maximize donor loyalty and revenue using a variety of strategies, channels, and technologies

ICON_Digital_Marketing_2C.pngReal-World Practice: Learn and make mistakes without putting your organization’s budget on the line

Credit Card Updater

Using Credit Card Updater, you can minimize disruptions in monthly revenue. Your first updates will be received in 6-8 weeks, following our security and registration processes, and monthly thereafter.

Credit Card Updater is available in the following Blackbaud solutions. To ensure that it is properly configured and you can begin receiving updates, please review the documentation below:

If you are already using Credit Card Updater, you will no longer be charged the per-update rate/monthly minimum as those costs are now included with your new per-transaction rates.

Premium Fraud Management

If your organization is experiencing online credit card fraud, you can enable Premium Fraud Management to help mitigate it and then disable the service once resolved. To enable or disable the service, login to the Blackbaud Merchant Services Web Portal and select:

  • Account Management/General Settings
  • Edit fraud management options

There is no additional fee charged for screening transactions.

Blackbaud MobilePay

With Blackbaud MobilePay, you can take payments on the go. Your organization is eligible to receive up to six free Blackbaud MobilePay readers. Additional readers may be purchased.

To order your readers, please complete the “Request Reader” form on our website.

Should you have any questions about these features, please join one of our upcoming product tours.


“[The immersive workshop] helped us get our thinking hats on and better understand what each of us is responsible for, which has improved efficiencies to produce these campaigns—because it is so much work.”

—– Kaye Kelley, Development Director, KLRU

Immersive Workshop.