Get Started with Raiser's Edge NXT

“Customer quote”
—Customer credentials
Welcome to the Raiser's Edge NXT New User Program! We're excited to help you get the most out of this powerful tool and quickly develop new skills.
Raiser's Edge NXT is a comprehensive fundraising and constituent relationship management tool designed to help you manage donor relationships, increase donations, and streamline your fundraising efforts. The Raiser's Edge NXT New User Program will guide you through the key features of the tool, including:
- Constituents: Manage and organize your supporters
- Gifts: Track and record donations with ease
- Gift Analysis: Gain valuable insights from donation data
- Fundraising Strategies: Enhance your mission and goals
Step 1: Get Started with Raiser's Edge NXT
Whether you are new to Raiser's Edge NXT or would like to refresh your knowledge, start your journey by watching this Blackbaud Raiser's Edge NXT Overview that highlights the essential features of the solution:

Blackbaud Resource Spotlight
Blackbaud offers several self-service resources to help users get the most value from their solutions. Many are available 24/7, providing you with easy access to the information you need to be successful.
Today, we want to introduce you to the Raiser’s Edge NXT Help Center that hosts all your Raiser’s Edge NXT resources in one place including:
![]() |
Help Documentation | ![]() |
Webinars | |
![]() |
Release Notes | ![]() |
Training Videos |
Bookmark the Help Center and begin exploring today!
Dive into the Basics with Constituent Records
Constituent records are the backbone of Raiser’s Edge NXT and your fundraising efforts. Tracking your supporters and using built-in analytics is essential to clean, accurate data. Constituent records provide the full history of your supporters, offering a comprehensive view of their engagement with your organization.
- Contact information: Store mailing and email addresses, and phone numbers
- Giving history: Track donations and pledges
- Relationships: Monitor connections to other records and constituents
- Event participation: Record attendance and involvement in events
- Custom fields: Capture additional information specific to your needs
Get Started
Adding an individual constituent in Raiser’s Edge NXT can be done in a few simple steps. Before you add a constituent, always make sure their record doesn’t already exist to avoid duplicates. You can do this by Searching for Constituents. Once you confirm that there isn’t an existing record for the individual or organization, you can Add an Individual Constituent.
Take Action
Now it is your turn to search and add a constituent:

Expand Your Knowledge
To learn more, take our Blackbaud University courses:
- Fundamentals: Overview and Constituents (eLearning | Live, Instructor-led)
- Blackbaud Raiser's Edge NXT: Constituent Updates (Live, Instructor-led)
Blackbaud Resource Spotlight
Blackbaud offers several self-service resources to help users get the most value from their solutions. Many are available 24/7, providing you with easy access to the information you need to be successful.
Today, we want to introduce you to the Raiser’s Edge NXT Help Center that hosts all your Raiser’s Edge NXT resources in one place including:
![]() |
Help Documentation | ![]() |
Webinars | |
![]() |
Release Notes | ![]() |
Training Videos |
Bookmark the Raiser's Edge NXT Help Center and begin exploring today!
Explore Gift Records
In addition to one-time gifts, sustained giving contributes to the financial stability of your organization, ensuring that you can continue your work over the long term, even in times of economic uncertainty.
In Raiser’s Edge NXT, single gifts can be entered through Fundraising Management or directly to a Constituent record. Groups of gifts can be entered through Gift Batches.

Get Started
Watch this 20-minute video on Raiser’s Edge NXT Gift Management to learn about setup and configuration, adding a single and automated recurring gift, and gift batch records.
Take Action
Now, it’s your turn to enter a gift into your database.

Add New Raiser's Edge NXT Users
Today, we also want to review how to invite new users to Raiser’s Edge NXT. As a Solution Administrator, you will invite new users, assign their permissions, and remove system access when someone leaves staff. This helps keep your database secure.

Remember, not everyone should be a Solution Admin, as this can lead to security risks. Review these articles to learn about permissions and adding new Users.
Expand Your Knowledge
To learn more about Gift Management take our Blackbaud University courses:
- Raiser’s Edge NXT Fundamentals: Gift Management (eLearning | Live, Instructor-led)
- Raiser’s Edge NXT Fundamentals: Gift Management and Batch (eLearning)
Blackbaud Resource Spotlight
The best way to learn about Raiser’s Edge NXT is with Blackbaud University. Learn fast and work smart with Blackbaud product training that highlights newly released features and real-world applications to help you build confidence and make the most of your Blackbaud solutions.
You can leverage many free on-demand courses to learn at your convenience or participate in our instructor-led courses for live, hands-on training included with a Learn subscription. Check out the Raiser’s Edge NXT Curriculum page to browse recommended courses by role or outcomes that you want to achieve.
Maximize Your Fundraising with Gift Analysis
- Track Appeal Performance
- Evaluate Campaign Effectiveness
- Monitor Fund Performance
- Analyze Fundraiser Contributions
These insights help you optimize your fundraising strategies and make data-driven decisions to maximize your constituent engagement.
Get Started
Watch Raiser’s Edge NXT: Fundraising Reporting Dashboards for a comprehensive overview of setup and configuration, (10) pre-configured dashboards, creating custom dashboards, and exporting and sharing reports with others.
Take Action
When recently asked, new Raiser’s Edge NXT users overwhelmingly agreed that the feature they were most interested in immediately leveraging was Dashboards. Whether you use a pre-configured or customized dashboard, it allows you to visualize and monitor key metrics at a glance.
Today, we want you to:
- Explore the pre-configured dashboards starting with the Overview and Funds, Campaigns & Appeals dashboards
- Create and save your own customized dashboard by following our step-by-step guide, How to Create and Manage Dashboards
By mastering gift analysis and dashboard creation, you’ll be well equipped to leverage your data for strategic decision-making and enhanced fundraising outcomes.
Expand Your Knowledge
To learn more about Gift Analysis, take these Blackbaud University courses:
- Raiser’s Edge NXT Fundamentals: Lists (eLearning)
- Raiser’s Edge NXT Fundamentals: Dashboards (eLearning)
- Raiser’s Edge NXT: Creating and Using Appeals (Live, Instructor-led)
Blackbaud Resource Spotlight
In today’s fast-paced world, finding reliable information quickly is essential. That is why we’re excited to introduce you to two great resources: Blackbaud Knowledgebase and the Blackbaud Community.
Knowledgebase is a comprehensive resource that provides articles, how-to guides, and troubleshooting tips for all your Blackbaud products. It also leverages generative AI for easy resolution of basic questions. Bookmark Blackbaud Knowledgebase today and make it your go-to for answers to common questions and issues.
The Blackbaud Community is an online platform for users to connect, share best practices, and support each other in a peer-to-peer ecosystem of good. You can join a product-specific community (Raiser’s Edge NXT) or ask general questions that aren’t product-related in the Organization Best Practices Community.
Develop a Strategic Fundraising Plan
It is critical that your development and fundraising teams have a common Strategic Fundraising Plan that:
- Identify your Fundraisers: Tag constituents who interact with others on behalf of your organization
- Use Work Center and Actions: Assign tasks, track progress, and ensure timely follow-ups
- Cultivate growth and new opportunities using Prospect Insights: Analyze donor data to develop targeted strategies and maximize fundraising potential
Get Started
Let’s start with the Fundraising Work Center that allows you to manage tasks and relationships efficiently in one central location. Easily track fundraising efforts, allowing fundraisers to gauge their performance across multiple areas. Use Actions and Opportunities to assign and monitor qualified prospects to fundraisers.
To learn more watch this on-demand webinar Raiser’s Edge NXT: Power Your Fundraising with Actions and Opportunities.
For those with access to Prospect Insights, use this tool to identify and prioritize top candidates for major giving. Leverage data analysis to develop targeted engagement strategies for high-priority prospects. For more details, refer to the Get Started with Prospect Insights guide.
Take Action
Now, it’s your turn to begin using Work Center, Actions and Opportunities:
- Begin by setting up Fundraising Work Center if your organization has not already done so
- Assign yourself as a fundraiser to a specific constituent or prospect to cultivate
- Add an Action (meeting, phone call, email) from the Needs Attention Section of the Work Center
- Once you have added a few actions, create an Actions List
Expand Your Knowledge
To learn more about the Raiser’s Edge NXT tools that will help you transform your Fundraising Strategy, take these Blackbaud University courses:
- Blackbaud Raiser’s Edge NXT: Fundraisers (Live, Instructor-led)
- Blackbaud Raiser’s Edge NXT: Funds and Fundraising Structure (Live, Instructor-led)
- Raiser’s Edge NXT: Prospect Management Configuration (eLearning)
- Raiser’s Edge NXT: Basics of Prospect Insights (eLearning)
Blackbaud Resource Spotlight
Blackbaud’s award-winning Customer Support is committed to your success and has the resources, knowledge, and expertise your organization needs to excel. Blackbaud Customer Support offers:
- Comprehensive digital resources and hundreds of highly trained associates
- Availability Monday through Fridays from 8:30 A.M. – 6:00 P.M. (ET), excluding holidays
- Generative AI in our chatbot and Knowledgebase for easy resolution of basic questions
- An easy-to-use chat interface for direct assistance
Step 1: Get Started with Raiser's Edge NXT
Whether you are new to Raiser's Edge NXT or would like to refresh your knowledge, start your journey by watching this Blackbaud Raiser's Edge NXT Overview that highlights the essential features of the solution:

Blackbaud offers several self-service resources to help users get the most value from their solutions. Many are available 24/7, providing you with easy access to the information you need to be successful.
Today, we want to introduce you to the Raiser’s Edge NXT Help Center that hosts all your Raiser’s Edge NXT resources in one place including:
![]() |
Help Documentation | ![]() |
Webinars | |
![]() |
Release Notes | ![]() |
Training Videos |
Webinar title
Date & Time
Webinar title
Date & Time
Webinar title
Date & Time
Webinar title
Date & Time
Webinar title
Date & Time
Webinar title
Date & Time

Lorem Ipsum
Whether you are new to Raiser's Edge NXT or would like to refresh your knowledge, start your journey by:
- Watching this Blackbaud Raiser's Edge NXT Overview that highlights the essential features of the solution.
- Logging into Raiser's Edge NXT (follow these instructions if accessing the tool for the first time).
Step 1: Dive into the Basics with Constituent Records
Constituent records are the backbone of Raiser’s Edge NXT and your fundraising efforts. Tracking your supporters and using built-in analytics is essential to clean, accurate data. Constituent records provide the full history of your supporters, offering a comprehensive view of their engagement with your organization.
- Contact information: Store mailing and email addresses, and phone numbers
- Giving history: Track donations and pledges
- Relationships: Monitor connections to other records and constituents
- Event participation: Record attendance and involvement in events
- Custom fields: Capture additional information specific to your needs
Get Started
Adding an individual constituent in Raiser’s Edge NXT can be done in a few simple steps. Before you add a constituent, always make sure their record doesn’t already exist to avoid duplicates. You can do this by Searching for Constituents. Once you confirm no record exists for the individual, you can Add an Individual Constituent.
Take Action
Now it is your turn to search and add a constituent:
Click the image to open and zoom

Expand Your Knowledge
To learn more, take our Blackbaud University courses:
- Fundamentals: Overview and Constituents (eLearning | Live, Instructor-led)
- Blackbaud Raiser's Edge NXT: Constituent Updates (Live, Instructor-led)
Blackbaud Resource Spotlight
Blackbaud offers several self-service resources to help users get the most value from their solutions. Many are available 24/7, providing you with easy access to the information you need to be successful.
Today, we want to introduce you to the Raiser’s Edge NXT Help Center that hosts all your Raiser’s Edge NXT resources in one place including:
![]() |
Help Documentation | ![]() |
Webinars | |
![]() |
Recent New Features | ![]() |
Training Videos |
Bookmark the Raiser's Edge NXT Help Center and begin exploring today!
Step 2: Explore Gift Records
In addition to one-time gifts, sustained giving contributes to the financial stability of your organization, ensuring that you can continue your work over the long-term, even in times of economic uncertainty.
In Raiser’s Edge NXT, single gifts can be entered through Fundraising Management or directly to a Constituent record. Groups of gifts can be entered through Gift Batches.

Get Started
Watch this 20-minute video on Raiser’s Edge NXT Gift Management to learn about setup and configuration, adding a single and automated recurring gift, and gift batch records.
Take Action
Now, it’s your turn to enter a gift into your database.
Click the image to open and zoom

Add New Raiser's Edge NXT Users
Today, we also want to review how to invite new users to Raiser’s Edge NXT. As a Solution Administrator, you will invite new users, assign their permissions, and remove system access when someone leaves staff. This helps keep your database secure.
Click the image to open and zoom

Remember, not everyone should be a Solution Admin, as this can lead to security risks. Review these articles to learn about permissions and adding new Users.
Expand Your Knowledge
To learn more about Gift Management take our Blackbaud University courses:
- Raiser’s Edge NXT Fundamentals: Gift Management (eLearning | Live, Instructor-led)
- Raiser’s Edge NXT Fundamentals: Gift Management and Batch (eLearning)
Blackbaud Resource Spotlight
The best way to learn about Raiser’s Edge NXT is with Blackbaud University. Learn fast and work smart with Blackbaud product training that highlights newly released features and real-world applications to help you build confidence and make the most of your Blackbaud solutions.
You can leverage many free on-demand courses to learn at your convenience or participate in our instructor-led courses for live, hands-on training included with a Learn subscription. Check out the Raiser’s Edge NXT Curriculum page to browse recommended courses by role or outcomes that you want to achieve.
Step 3: Maximize Your Fundraising with Gift Analysis
- Track Appeal Performance
- Evaluate Campaign Effectiveness
- Monitor Fund Performance
- Analyze Fundraiser Contributions
These insights help you optimize your fundraising strategies and make data-driven decisions to maximize your constituent engagement.
Get Started
Watch Raiser’s Edge NXT: Fundraising Reporting Dashboards for a comprehensive overview of setup and configuration, (10) pre-configured dashboards, creating custom dashboards, and exporting and sharing reports with others.
Take Action
When recently asked, new Raiser’s Edge NXT users overwhelmingly agreed that the feature they were most interested in immediately leveraging was Dashboards. Whether you use a pre-configured or customized dashboard, it allows you to visualize and monitor key metrics at a glance.
Today, we want you to:
- Explore the pre-configured dashboards starting with the Overview and Funds, Campaigns & Appeals dashboards
- Create and save your own customized dashboard by following our step-by-step guide, How to Create and Manage Dashboards
By mastering gift analysis and dashboard creation, you’ll be well equipped to leverage your data for strategic decision-making and enhanced fundraising outcomes.
Expand Your Knowledge
To learn more about Gift Analysis, take these Blackbaud University courses:
- Raiser’s Edge NXT Fundamentals: Lists (eLearning)
- Raiser’s Edge NXT Fundamentals: Dashboards (eLearning)
- Raiser’s Edge NXT: Creating and Using Appeals (Live, Instructor-led)
Blackbaud Resource Spotlight
In today’s fast-paced world, finding reliable information quickly is essential. That is why we’re excited to introduce you to two great resources: Blackbaud Knowledgebase and the Blackbaud Community.
Knowledgebase is a comprehensive resource that provides articles, how-to guides, and troubleshooting tips for all your Blackbaud products. It also leverages generative AI for easy resolution of basic questions. Bookmark Blackbaud Knowledgebase today and make it your go-to for answers to common questions and issues.
The Blackbaud Community is an online platform for users to connect, share best practices, and support each other in a peer-to-peer ecosystem of good. You can join a product-specific community (Raiser’s Edge NXT) or ask general questions that aren’t product-related in the Organization Best Practices Community.
Step 4: Develop a Strategic Fundraising Plan
It is critical that your development and fundraising teams have a common Strategic Fundraising Plan that:
- Identify your Fundraisers: Tag constituents who interact with others on behalf of your organization
- Use Work Center and Actions: Assign tasks, track progress, and ensure timely follow-ups
- Cultivate growth and new opportunities using Prospect Insights: Analyze donor data to develop targeted strategies and maximize fundraising potential
Get Started
Let’s start with the Fundraising Work Center that allows you to manage tasks and relationships efficiently in one central location. Easily track fundraising efforts, allowing fundraisers to gauge their performance across multiple areas. Use Actions and Opportunities to assign and monitor qualified prospects to fundraisers.
To learn more watch this on-demand webinar Raiser’s Edge NXT: Power Your Fundraising with Actions and Opportunities.
For those with access to Prospect Insights, use this tool to identify and prioritize top candidates for major giving. Leverage data analysis to develop targeted engagement strategies for high-priority prospects. For more details, refer to the Get Started with Prospect Insights guide.
Take Action
Now, it’s your turn to begin using Work Center, Actions and Opportunities:
- Begin by setting up Fundraising Work Center if your organization has not already done so
- Assign yourself as a fundraiser to a specific constituent or prospect to cultivate
- Add an Action (meeting, phone call, email) from the Needs Attention Section of the Work Center
- Once you have added a few actions, create an Actions List
Expand Your Knowledge
To learn more about the Raiser’s Edge NXT tools that will help you transform your Fundraising Strategy, take these Blackbaud University courses:
- Blackbaud Raiser’s Edge NXT: Fundraisers (Live, Instructor-led)
- Blackbaud Raiser’s Edge NXT: Funds and Fundraising Structure (Live, Instructor-led)
- Raiser’s Edge NXT: Prospect Management Configuration (eLearning)
- Raiser’s Edge NXT: Basics of Prospect Insights (eLearning)
Blackbaud Resource Spotlight
Blackbaud’s award-winning Customer Support is committed to your success and has the resources, knowledge, and expertise your organization needs to excel. Blackbaud Customer Support offers:
- Comprehensive digital resources and hundreds of highly trained associates
- Availability Monday through Fridays from 8:30 A.M. – 6:00 P.M. (ET), excluding holidays
- Generative AI in our chatbot and Knowledgebase for easy resolution of basic questions
- An easy-to-use chat interface for direct assistance