Jump-Start Your Success
Just getting started with Online Engagement in RE NXT? Check out our 15-minute Jump-Start Your Success sessions below to learn more about what online engagement tools are available in RE NXT, how to access them, and how to get started on the road to success.
Are you a fundraiser trying to increase online giving? Learn how to maximize your online fundraising dollars with online donation forms and work faster and more securely with integrated transaction processing in The Raiser’s Edge NXT.
Want to send a beautiful, mobile responsive email in minutes? Learn how marketers and fundraisers at your organization can quickly and easily engage your supporters by utilizing the simple list-building capabilities and drag-and-drop email tools within The Raiser’s Edge NXT.
Blackbaud University Training Courses
Raiser's Edge: Basics of Blackbaud Online Express
Launch eLearning Course
Learn how to use Blackbaud Online Express to send email communications and promote online donations. This course will show you how to access and navigate, create and manage donation forms, download transactions, and create and send emails.
Raiser's Edge NXT: Basics of Fundraising and Email Communications
Launch eLearning Course
This eLearning course reviews streamlining your fundraising processes with Raiser's Edge NXT and includes information around creating and managing emails
Disbursements to your account will be made every business day, excluding bank holidays.
More details, including a sample disbursement calendar, are located in the Disbursement Information tab under General Settings from within the Blackbaud Merchant Services Web Portal.
As a reminder, Blackbaud will both deposit funds and debit your bank account for the full amount of any negative or debit balances (including any chargebacks and reversals). Failure of an attempted debit will place all payouts on hold so be sure your bank allows both deposits and debits from these merchant ACH IDs.
Credit Card Updater
Using Credit Card Updater, you can minimize disruptions in monthly revenue. Your first updates will be received in 6-8 weeks, following our security and registration processes, and monthly thereafter.
Credit Card Updater is available in the following Blackbaud solutions. To ensure that it is properly configured and you can begin receiving updates, please review the documentation below:
If you are already using Credit Card Updater, you will no longer be charged the per-update rate/monthly minimum as those costs are now included with your new per-transaction rates.
Premium Fraud Management
If your organization is experiencing online credit card fraud, you can enable Premium Fraud Management to help mitigate it and then disable the service once resolved. To enable or disable the service, login to the Blackbaud Merchant Services Web Portal and select:
There is no additional fee charged for screening transactions.
With Blackbaud MobilePay, you can take payments on the go. Your organization is eligible to receive up to six free Blackbaud MobilePay readers. Additional readers may be purchased.
To order your readers, please complete the “Request Reader” form on our website.
Should you have any questions about these features, please join one of our upcoming product tours.