Understand Your Donors to Elevate Your Fundraising
What would you do if your top 5 donors stopped giving to you? For many of our clients, this would be disastrous. The good news is that new donors are out there (many are hiding in your donor database), ready to give to your organization. But you have to be able to find them – and be strategic about how you engage them. You need to identify the best prospects by gift type, in order to focus your efforts on the most strategic targets. Using analytics can help you better understand the motivation behind your donors and target them with the right message at the right time. Now is the time to start. In this webinar series, we will focus on how to prevent donor fatigue, while improving donor retention.
This three-part series will focus on topics and techniques for your organization to work smarter, not harder and elevate your fundraising efforts with Blackbaud Target Analytics..
Upcoming Webinars
Supporting Your Mid-Level Donors
July 23 | 1:00 p.m. ET
In this webinar, we will examine the characteristics of mid-level donors as well as tips and best practices to effectively cultivate more mid-level giving.
Optimizing Your Major Gift Program Through Transformational Donors
March 26 & September 24 | 1:00 p.m. ET
In this webinar, we will talk about how building relationships and identifying prospective donors will elevate your major gifts programs.
Building a Legacy Giving Program
May 28 & November 12 | 1:00 p.m. ET
In this webinar, we will walk through beginning steps for your organization to build a successful and sustainable legacy giving program.
Daily Disbursements
Disbursements to your account will be made every business day, excluding bank holidays.
More details, including a sample disbursement calendar, are located in the Disbursement Information tab under General Settings from within the Blackbaud Merchant Services Web Portal.
As a reminder, Blackbaud will both deposit funds and debit your bank account for the full amount of any negative or debit balances (including any chargebacks and reversals). Failure of an attempted debit will place all payouts on hold so be sure your bank allows both deposits and debits from these merchant ACH IDs.
Credit Card Updater
Using Credit Card Updater, you can minimize disruptions in monthly revenue. Your first updates will be received in 6-8 weeks, following our security and registration processes, and monthly thereafter.
Credit Card Updater is available in the following Blackbaud solutions. To ensure that it is properly configured and you can begin receiving updates, please review the documentation below:
- Blackbaud Altru®
- Blackbaud CRM™
- Blackbaud Luminate Online®
- Blackbaud Raiser’s Edge NXT®/Raiser’s Edge® (Version 7.95 Patch 2 and higher)
If you are already using Credit Card Updater, you will no longer be charged the per-update rate/monthly minimum as those costs are now included with your new per-transaction rates.
Premium Fraud Management
If your organization is experiencing online credit card fraud, you can enable Premium Fraud Management to help mitigate it and then disable the service once resolved. To enable or disable the service, login to the Blackbaud Merchant Services Web Portal and select:
- Account Management/General Settings
- Edit fraud management options
There is no additional fee charged for screening transactions.
Blackbaud MobilePay
With Blackbaud MobilePay, you can take payments on the go. Your organization is eligible to receive up to six free Blackbaud MobilePay readers. Additional readers may be purchased.
To order your readers, please complete the “Request Reader” form on our website.
Should you have any questions about these features, please join one of our upcoming product tours.
