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Want to learn new product capabilities, tips, tricks, and best practices?

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Join our webinar series, 30-Minute Tips and Timesavers, with some of our best Blackbaud solutions experts. Each month they'll cover a different topic to help you use your software more effectively and reduce the time you’re spending on outdated processes.

Each webinar in the series is 30 minutes or less and is free to join! If you can’t make it to one of the webinars, on-demand versions will be available for you to watch when it’s most convenient for you.

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Upcoming Webinars

Maximizing Luminate Advocacy
March 4 | 1:00 p.m. ET
Looking for new advocacy ideas that’ll get your message heard? We’ll discuss techniques for using Blackbaud Luminate Online® to generate activist phone calls. We’ll also look at social media integrations that can help your messages reach your targets and create impact.

 

Warm Your Welcome: Tips for Setting Up Your Automated Welcome Series
April 1 | 1:00 p.m. ET
A warm welcome can be a key factor in retaining your donors—is it time for a Welcome Series refresh? Learn best practices for setting up an automated welcome series and tips for creating and sending a segmented, recurring email campaign to engage your supporters.

 

Optimizing Donations for Mobile
May 6 | 1:00 p.m. ET
Your donation form is up and running, but is it mobile responsive? In this session, you will learn how to streamline your donor experience using Blackbaud Checkout and other mobile-friendly settings and tweaks.

 

Grow Your Sustainer Program in Luminate Online
June 3 | 1:00 p.m. ET
Sustainer giving programs are becoming an increasingly important and reliable source of revenue for non-profit organizations. Is your organization losing money because you haven’t developed your recurring gift program? We’ll review 3 quick tips you can use to strengthen your sustainer program: optimizing your donation form, setting up the Gifts Services Center, and preventing donor credit cards from expiring.

 

OnDemand Webinars


Want even more tips and timesavers? Watch past webinars.
We also offer a webinar series on Tips and Timesavers for Raiser's Edge NXT.

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Meet the Presenters:
 

Kent Gilliam

Kent Gilliam,
Customer Success Manager
Blackbaud

With 18 years of experience in the nonprofit world, Kent’s focus is on driving successful outcomes for his customers. At Blackbaud, he is a customer success manager and uses his years of experience working for nonprofits to help TeamRaiser users maximize their creative use of the solution.

Erik Leaver

Erik Leaver,
Sr. Customer Success Manager,
Blackbaud

Erik joined Blackbaud in April 2016 as a Customer Success Manager having spent the previous five years as the Director of Digital Strategy at United to End Genocide where he led strategic planning, online fundraising and advocacy campaigns, content development, brand management and technical implementation.

Jennifer Peters

Jennifer Peters,
Sr. Customer Success Manager,
Blackbaud

Jennifer is a senior customer success manager at Blackbaud. She combines her knowledge and 14 years of nonprofit experience to help customers maximize their fundraising potential with Luminate Online and TeamRaiser. Jennifer’s core passion lies in helping organizations engage and retain their fundraising participants and donors through mindful strategies and works with customers to help them achieve their fundraising goals with their Blackbaud solutions.

Ryan O’Keefe

Ryan O’Keefe ,
Product Manager,
Blackbaud

Ryan O’Keefe is a Product Manager at Blackbaud. He’s been with Blackbaud for over 6 years and has over 8 years of non-profit experience. His background in marketing and web development has helped him to build the foundation for new marketing features and products at Blackbaud. Currently, he is working on Next Gen social marketing capabilities and Next Gen donations and receipting.

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People in 164 countries are raising billions for the causes they care about. See how you can, too!


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Lorem Ipsum

People in 164 countries are raising billions for the causes they care about. See how you can, too!


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People in 164 countries are raising billions for the causes they care about. See how you can, too!


 
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