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Want to learn new product capabilities, tips, tricks, and best practices?

Blackbaud Gradient

Join our webinar series, 30-Minute Tips and Timesavers, with some of our best Blackbaud solutions experts. Each month they'll cover a different topic to help you use your software more effectively and reduce the time you’re spending on outdated processes.

Each webinar in the series is 30 minutes or less and is free to join! If you can’t make it to one of the webinars, on-demand versions will be available for you to watch when it’s most convenient for you.

Upcoming Webinars
















End of Year Email Checklist: Top Tips for Email Segmenting, Scheduling and Sending

November 4 | 1:00 p.m. ET

It’s almost crunch time! This session will help you prepare your end-of-year email operations to ensure your messages reach the right constituents at the right time! We’ll review best practices for email segmentation, scheduling, and sending your Giving Tuesday and end-of-year emails with Luminate.

Reporting Tips in Luminate Online

December 2 | 1:00 p.m. ET

In the final session of the year, we’ll cover tips and timesavers to get the most out of the data you worked so hard to collect. Use the data to improve and optimize your online programs and campaigns in 2020.



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Meet the Presenters:

Kent Gilliam

Kent Gilliam,
Customer Success Manager

With 18 years of experience in the nonprofit world, Kent’s focus is on driving successful outcomes for his customers. At Blackbaud, he is a customer success manager and uses his years of experience working for nonprofits to help TeamRaiser users maximize their creative use of the solution.

Erik Leaver

Erik Leaver,
Sr. Customer Success Manager,

Erik joined Blackbaud in April 2016 as a Customer Success Manager having spent the previous five years as the Director of Digital Strategy at United to End Genocide where he led strategic planning, online fundraising and advocacy campaigns, content development, brand management and technical implementation.

Jennifer Peters

Jennifer Peters,
Sr. Customer Success Manager,

Jennifer is a senior customer success manager at Blackbaud. She combines her knowledge and 14 years of nonprofit experience to help customers maximize their fundraising potential with Luminate Online and TeamRaiser. Jennifer’s core passion lies in helping organizations engage and retain their fundraising participants and donors through mindful strategies and works with customers to help them achieve their fundraising goals with their Blackbaud solutions.

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