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Want to learn new product capabilities, tips, tricks, and best practices?

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Join our webinar series, 30-Minute Tips and Timesavers, with some of our best Blackbaud solutions experts. Each month they'll cover a different topic to help you use your software more effectively and reduce the time you’re spending on outdated processes.

Each webinar in the series is 30 minutes or less and is free to join! If you can’t make it to one of the webinars, on-demand versions will be available for you to watch when it’s most convenient for you.

Upcoming Webinars

Grow Your Sustainer Program in Luminate Online

June 3 | 1:00 p.m. ET

Sustainer giving programs are becoming an increasingly important and reliable source of revenue for non-profit organizations. Is your organization losing money because you haven’t developed your recurring gift program? We’ll review 3 quick tips you can use to strengthen your sustainer program: optimizing your donation form, setting up the Gifts Services Center, and preventing donor credit cards from expiring.

Everything You Should Know About Security and Fraud

July 8 | 1:00 p.m. ET

During this session, we’ll discuss why nonprofit organizations get targeted for credit card fraud and the steps you can take to prevent it. Learn about the settings and steps your organization can take to prevent credit card fraud as well as how to work with support if your organization does become a victim.

API 101

August 5 | 1:00 p.m. ET

What are APIs? Why should you care? Join us to learn more about how API and how your organization can take advantage of these tools.

Autoresponders: Don’t set it and forget it

September 9 | 1:00 p.m. ET

Transactional emails have some of the highest campaign engagement of all because constituents are expecting them.  Are you harnessing their power? Or did you set them up during implementation, without giving them any more thought? Join this session to learn the top 10 tips for optimizing your autoresponders and make them work for your organization.

Increase Your Donation Amounts with Luminate Giving Forms

October 14 | 1:00 p.m. ET

Learn how the Dynamic Ask feature in Blackbaud Luminate Online® can help you make the right ask based on a donor’s past giving history. We’ll also cover how Wealth Analytics can help your organization uncover opportunities to grow your online revenue.

End of Year Email Checklist: Top Tips for Email Segmenting, Scheduling and Sending

November 4 | 1:00 p.m. ET

It’s almost crunch time! This session will help you prepare your end-of-year email operations to ensure your messages reach the right constituents at the right time! We’ll review best practices for email segmentation, scheduling, and sending your Giving Tuesday and end-of-year emails with Luminate.

Reporting Tips in Luminate Online

December 2 | 1:00 p.m. ET

In the final session of the year, we’ll cover tips and timesavers to get the most out of the data you worked so hard to collect. Use the data to improve and optimize your online programs and campaigns in 2020.

Webinar title goes here

Thursday, September 17, 2020 | 2:00 p.m. ET

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Meet the Presenters:
 

Kent Gilliam

Kent Gilliam,
Customer Success Manager
Blackbaud

With 18 years of experience in the nonprofit world, Kent’s focus is on driving successful outcomes for his customers. At Blackbaud, he is a customer success manager and uses his years of experience working for nonprofits to help TeamRaiser users maximize their creative use of the solution.

Erik Leaver

Erik Leaver,
Sr. Customer Success Manager,
Blackbaud

Erik joined Blackbaud in April 2016 as a Customer Success Manager having spent the previous five years as the Director of Digital Strategy at United to End Genocide where he led strategic planning, online fundraising and advocacy campaigns, content development, brand management and technical implementation.

Jennifer Peters

Jennifer Peters,
Sr. Customer Success Manager,
Blackbaud

Jennifer is a senior customer success manager at Blackbaud. She combines her knowledge and 14 years of nonprofit experience to help customers maximize their fundraising potential with Luminate Online and TeamRaiser. Jennifer’s core passion lies in helping organizations engage and retain their fundraising participants and donors through mindful strategies and works with customers to help them achieve their fundraising goals with their Blackbaud solutions.


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People in 164 countries are raising billions for the causes they care about. See how you can, too!


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Lorem Ipsum

People in 164 countries are raising billions for the causes they care about. See how you can, too!


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Lorem Ipsum

People in 164 countries are raising billions for the causes they care about. See how you can, too!


 
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