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30-Minute Tips and Timesavers

Want to learn new product capabilities, tips, tricks, and best practices?

Join our webinar series, 30-Minute Tips and Timesavers, with John Hazelwood and Shiloh Daniel, Blackbaud solutions experts. Each month they'll cover a different topic to help you use your software more effectively and reduce the time you’re spending on outdated processes.

Each webinar in the series is 30 minutes or less and is free to join! If you can’t make it to one of the webinars, on-demand versions will be available for you to watch when it’s most convenient for you.

You can register for the entire series or just the webinars that interest you most by completing the form below.

Upcoming Webinars
Gamifying Your Peer-to-Peer Event
Wednesday, April 5, 2017 at 1:00 p.m. ET
Featured speaker: John Hazelwood

In this session, we’ll share tips for event gamification using TeamRaiser’s milestones and badges and how to use milestones to recognize your fundraisers who are reaching and exceeding their goals.


Segmenting Your Audience
Wednesday, May 3, 2017 at 1:00 p.m. ET
Featured Speaker: Shiloh Daniel

Improve your online fundraising effectiveness through smart segmentation. Learn how to create the right tasks in Luminate Online and TeamRaiser to increase engagement.


Best Practices for Coaching and Motivating Fundraisers
Wednesday, June 7, 2017 at 1:00 p.m. ET
Featured speaker: John Hazelwood

Maximize your TeamRaiser results post-deployment. Learn about coaching emails, auto-responders, and badges.


Email S-Tags and Conditionals
Wednesday, July 5, 2017 at 1:00 p.m. ET
Featured Speaker: Shiloh Daniel

Customize and configure with S-tags and conditionals. We’ll explain what these are and how you can use them in your emails to deliver more personalized and targeted messaging.


Time to Try DIY
Wednesday, August 2, 2017 at 1:00 p.m. ET
Featured speaker: John Hazelwood

DIY (do-it-yourself) fundraising—also known as independent fundraising, personal fundraising, and crowdfundraising—is the latest trend. Join us for this quick walkthrough of successful DIY campaigns and how to set up a strategy for your DIY program.


Best Practices to Optimize Your Online Donation Form
Wednesday, September 6, 2017 at 1:00 p.m. ET
Featured Speaker: Shiloh Daniel

Your donation form is up and running, but is it mobile responsive? In this session, we’ll touch on best practices for online donation forms and why they’re important. You’ll learn how to make your donation forms mobile responsive in Luminate Online and TeamRaiser, and we’ll share the new responsive donation form kit with you.


Why and How To Survey Your Supporters
Wednesday, October 4, 2017 at 1:00 p.m. ET
Featured speaker: John Hazelwood

Want to get to know your supporters better? Then don’t be afraid to ask. With fall events coming to a close, this is the perfect time to ask how they went. Learn how to set up a survey in Luminate Online. It’s a great way to measure and gain insight into why your supporters are involved with your organization.


Automating Your Welcome
Wednesday, November 1, 2017 at 1:00 p.m. ET
Featured Speaker: Shiloh Daniel

Learn best practices for setting up an automated welcome series and tips for creating and sending a segmented, recurring email campaign to engage your supporters. Now is the time to welcome all the new, first-time donors from your #GivingTuesday, year-end, and holiday campaigns.


Reporting Tips in Luminate Online
Wednesday, December 6, 2017 at 1:00 p.m. ET
Featured speaker: John Hazelwood

In the final session of the year, we’ll cover tips and timesavers to get the most out of the data you worked so hard to collect. Use the data to improve and optimize your online programs and campaigns in 2018.


Previous Webinars


Register for 30-Minute Tips and Timesavers

Fill out and submit the form below to register for the entire series or select the one(s) that interest you the most.


Meet the Presenters:

John Hazelwood,
Customer Success Manager,
Blackbaud Canada

John is a Blackbaud solutions expert with over 15 years’ experience. He began his fundraising career in the alumni and development office at St. Lawrence College while pursuing his undergraduate studies. John has extensive experience working as a consultant and project manager in diverse fundraising environments, including: Ovarian Cancer Canada, North York General Foundation, St. Peter's Healthcare System, and Mohawk College, among many others.

Connect with John via Linkedin >


Shiloh Daniel,
Customer Success Engineer,

Shiloh is a front-end web developer specializing in Luminate Online and TeamRaiser. While pursuing a master’s degree in public affairs from the LBJ School, she learned HTML and has been coding ever since. Shiloh works with Blackbaud’s customers to optimize and troubleshoot their online fundraising programs. Her passion is helping nonprofits to master the web and change the world.

Connect with Shiloh via Linkedin >