Professional Development at Your Fingertips.

Blackbaud Gradient

Blackbaud University’s Organizational Best Practices courses empower you to move your mission forward with skills you need to stay on top of trends in the social good community. These courses are product-agnostic, discussion-based sessions designed to help you implement new ideas and strategies in your organization and advance your mission.

Organizational Best Practices offers courses for several focus areas:

Credit Card Updater

Using Credit Card Updater, you can minimize disruptions in monthly revenue. Your first updates will be received in 6-8 weeks, following our security and registration processes, and monthly thereafter.

Credit Card Updater is available in the following Blackbaud solutions. To ensure that it is properly configured and you can begin receiving updates, please review the documentation below:

If you are already using Credit Card Updater, you will no longer be charged the per-update rate/monthly minimum as those costs are now included with your new per-transaction rates.

Premium Fraud Management

If your organization is experiencing online credit card fraud, you can enable Premium Fraud Management to help mitigate it and then disable the service once resolved. To enable or disable the service, login to the Blackbaud Merchant Services Web Portal and select:

  • Account Management/General Settings
  • Edit fraud management options

There is no additional fee charged for screening transactions.

Blackbaud MobilePay

With Blackbaud MobilePay, you can take payments on the go. Your organization is eligible to receive up to six free Blackbaud MobilePay readers. Additional readers may be purchased.

To order your readers, please complete the “Request Reader” form on our website.

Should you have any questions about these features, please join one of our upcoming product tours.


Fundraising: Learn to create a robust fundraising strategy to maximize your potential—raise more dollars and retain more donors.

Marketing: Learn to craft and share your brand and mission more effectively—through multiple channels and with audience focused messages.

Essentials: Learn strategies to optimize your staff and processes across the social good ecosystem—including events, scholarships, finance, and more.

Want to dive deeper into our Organizational Best Practices course offerings? Check out the full list.

“Our leadership encourages all staff members to take advantage of the Organizational Best Practices courses as a professional development opportunity for themselves, which has improved employee engagement and reduced staff turnover.”

—Bill Sanders, Chief Financial Officer, bCNP, bCAL, bCFN, Kohl Children’s Museum