Introducing Blackbaud Digital Services

Planning your next campaign, event or appeal? Alongside our colleagues at JustGiving, we've created a new in-house digital team for charities, corporate partnerships and educational institutions.

Our Digital Services team is here to provide everything you need to make people want to support your cause and have a memorable experience. From branded fundraising microsites that put your cause front and centre to automated supporter communications that coach your supporters to raise more - we're here to help make sure your online fundraising delivers the results you need. 

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Credit Card Updater

Using Credit Card Updater, you can minimize disruptions in monthly revenue. Your first updates will be received in 6-8 weeks, following our security and registration processes, and monthly thereafter.

Credit Card Updater is available in the following Blackbaud solutions. To ensure that it is properly configured and you can begin receiving updates, please review the documentation below:

If you are already using Credit Card Updater, you will no longer be charged the per-update rate/monthly minimum as those costs are now included with your new per-transaction rates.

Premium Fraud Management

If your organization is experiencing online credit card fraud, you can enable Premium Fraud Management to help mitigate it and then disable the service once resolved. To enable or disable the service, login to the Blackbaud Merchant Services Web Portal and select:

  • Account Management/General Settings
  • Edit fraud management options

There is no additional fee charged for screening transactions.

Blackbaud MobilePay

With Blackbaud MobilePay, you can take payments on the go. Your organization is eligible to receive up to six free Blackbaud MobilePay readers. Additional readers may be purchased.

To order your readers, please complete the “Request Reader” form on our website.

Should you have any questions about these features, please join one of our upcoming product tours.


Acquire more supporters

Fundraising Landing Pages
Attract supporters with a dedicated online presence for your fundraising campaigns or events. Device responsive, customisable to your branding and direct integration with JustGiving fundraising pages.
Fundraising Microsites
Capture more supporters with a fully branded, device responsive, multi-page site to house everything your supporters need to donate or get involved. Direct integration with JustGiving provides real-time fundraising totals for increased supporter engagement.
DIY Giving Hubs
Inspire your supporters to run their own fundraising activities with a centralised online hub that showcases all the ways they can support your cause and sign up.
Virtual Event Microsites
Remove the physical barriers and cost of running traditional events by creating a virtual event microsite. Acquire supporters anywhere and create a thriving community with supporter leaderboards and fundraising totalisers.


Grow your total funds raised

Custom Event Registrations
Make sure your brand is front and centre with custom registration forms that link directly to JustGiving. 
Custom Thank You
Celebrate your fundraisers' achievements in the way they deserve and start building a long term relationship with a custom thank you page. 
Behavioural Communications
Support your fundraisers to smash their targets with our Behavioural Communications email automation tool. Each communication is triggered by the supporter journey, resulting in higher open rates and an average 12% increase in fundraising results.
Real-time fundraising totals 
Inspire your supporters by creating a thriving digital supporter community using real-time fundraising totals, fundraiser leaderboards and social media integration. 

Mix and match our services to meet your fundraising goals

We’ve worked with some of the world’s leading charities to develop solutions that empower their fundraisers to raise more.

From creative concept development and discovery workshops, right through to go-live, in-campaign optimisation and in-depth post-campaign reviews - our Digital Services team are here to help you succeed in digital fundraising. 

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Blackbaud Solutions Screenshot

“Our Melbourne Marathon campaign with Blackbaud helped us make a significant leap forward. The highly-personalised website and supporter journey led to a 20% increase just this year.”

—Paul Mudge, Consumer Marketing Director, IMG Events


Why choose Blackbaud Digital Services?

Full agency solution

Get the support and digital expertise you need. From project planning and discovery meetings, right through to go-live and customer support, our team will be with you every step of the way.

Mix & match to your needs 

From single landing pages to full campaign websites with automated communications, we’ll work with you to create scalable digital experiences that fit your needs and budget.

Fundraising data made fun

Build a thriving supporter community by displaying real-time fundraising totals from JustGiving on your microsite. Live custom leaderboards and fundraising totals showcase the difference your supporters are making. 

Unrivalled sector experience

Together, Blackbaud and JustGiving have over 50 years' experience working with thousands of charities. We understand your needs and challenges better than anyone else.

Need help acquiring, engaging and retaining supporters online?
Chat to our Digital Services team today

JustGiving became part of the Blackbaud family in 2017. We’re so excited to be sharing this new service to help you raise more money and power more good in the world.