Introducing Blackbaud Digital Services
Planning your next campaign, event or appeal? Alongside our colleagues at JustGiving, we've created a new in-house digital agency for charities, companies and educational institutions.
Our Digital Services team is here to provide everything you need to make people want to support your cause and have a memorable experience. From beautiful microsites that put your brand front and centre to automated supporter communications that coach your supporters to raise more - we're here to help make sure your online fundraising delivers the results you need.
Disbursements to your account will be made every business day, excluding bank holidays.
More details, including a sample disbursement calendar, are located in the Disbursement Information tab under General Settings from within the Blackbaud Merchant Services Web Portal.
As a reminder, Blackbaud will both deposit funds and debit your bank account for the full amount of any negative or debit balances (including any chargebacks and reversals). Failure of an attempted debit will place all payouts on hold so be sure your bank allows both deposits and debits from these merchant ACH IDs.
Credit Card Updater
Using Credit Card Updater, you can minimize disruptions in monthly revenue. Your first updates will be received in 6-8 weeks, following our security and registration processes, and monthly thereafter.
Credit Card Updater is available in the following Blackbaud solutions. To ensure that it is properly configured and you can begin receiving updates, please review the documentation below:
If you are already using Credit Card Updater, you will no longer be charged the per-update rate/monthly minimum as those costs are now included with your new per-transaction rates.
Premium Fraud Management
If your organization is experiencing online credit card fraud, you can enable Premium Fraud Management to help mitigate it and then disable the service once resolved. To enable or disable the service, login to the Blackbaud Merchant Services Web Portal and select:
There is no additional fee charged for screening transactions.
With Blackbaud MobilePay, you can take payments on the go. Your organization is eligible to receive up to six free Blackbaud MobilePay readers. Additional readers may be purchased.
To order your readers, please complete the “Request Reader” form on our website.
Should you have any questions about these features, please join one of our upcoming product tours.
Acquire more supporters
Grow your total funds raised
“Our Melbourne Marathon campaign with Blackbaud helped us make a significant leap forward. The highly-personalised website and supporter journey led to a 20% increase just this year.”
—Paul Mudge, Consumer Marketing Director, IMG Events
Why choose Blackbaud Digital Services?
Full agency solution
Get the support and digital expertise you need. From project planning and discovery meetings, right through to go-live and customer support, our team will be with you every step of the way.
Mix & match to your needs
From single landing pages to full campaign websites with automated communications, we’ll work with you to create scalable digital experiences that fit your needs and budget.
Fundraising data made fun
Build a thriving supporter community by displaying real-time fundraising totals from JustGiving on your microsite. Live custom leaderboards and fundraising totals showcase the difference your supporters are making.
Unrivalled sector experience
Together, Blackbaud and JustGiving have over 50 years' experience working with thousands of charities. We understand your needs and challenges better than anyone else.
Need help acquiring, engaging and retaining supporters online?
Chat to our Digital Services team today
JustGiving became part of the Blackbaud family in 2017. We’re so excited to be sharing this new service to help you raise more money and power more good in the world.