Creating a Change-Ready Culture

Wednesday, March 8 at 1:00 p.m. ET

Everyday our world is getting more dynamic and complex, and while doing the same thing every day is often easier, it doesn't take long to fall behind. To continue to succeed, organizations need to have an attitude that champions change rather than resisting it, they must be open to accepting new ideas and solutions. In this session we discuss organizational culture, how it impacts the work and engagement of your team, and how to think about changing that culture by focusing on the small behaviors of your employees.

Key takeaways:

• Understand the influence of organizational culture on employee action and engagement
• How to engage employees in creating change
• Effectively enact new initiatives by focusing on small behaviors

Host: Michael Reardon, PhD, Senior Principal, Strategic Consultant, Blackbaud

Becoming Agile in a Modern Cloud World

Available on demand

Your organization exists to deliver on its mission. In the past, technology was a means toward this end; now, more and more, technology is central to efficient mission delivery, plus supporters and funders expect a "modern" experience. With technology evolving constantly, how do you plan for and justify investments in new technology and processes? We'll review how to plan for "continuous adoption" of new technologies.

Key takeaways:

• Understand what it means to be agile in a modern cloud world
• Understand how performing cost-benefit analyses can aid in the agile adoption of new technologies and software updates
• Learn how to create a plan for continual adoption that works for your organization

Host: Rich Conte, Senior Manager, Technical Product Management, Blackbaud

Presenters: Karen Cincotti, Assistant Director, Web IT Operations,
                    Roswell Park Alliance Foundation
                    Susan Luu, Managing Director, Customer Success, Blackbaud
                    Austen Brown, BCRE-PRO, Database Consultant, Prenger Solutions Group
                    Janet Wittenberg, Principal Technical Product Manager, Blackbaud

Adapting to New Trends in Stakeholder Engagement

Wednesday, April 5 at 1:00 p.m. ET

In a digital-first world, stakeholder behavior and expectations are rapidly changing, and it’s time for organizations to evolve their thinking and strategies. In this session we share trends we’re seeing across organizations—from nonprofits to educational institutions to companies—and how you can ensure your organization is prepared to capitalize on them, including within digital giving, automation and intelligence, and impact measurement.

Key takeaways:

• Understand the shift in digital giving to a major income source
• How to leverage automation and intelligence to reach the right beneficiaries
• Learn why impact reporting is one of the fastest growing C-suite priorities
• Develop and engage your teams to be able to effectively adopt new strategies that capitalize on these trends

Presenters: Dan Keyworth, Vice President of Customer Success, Blackbaud
                    Carrie Cobb, Chief Data Officer, Blackbaud 

Building a Roadmap for Organizational Change Management

Wednesday, April 19 at 1:00 p.m. ET

Learn from Blackbaud experts how to create a roadmap for becoming an agile, change-ready organization that is ready to capitalize on industry trends, with real-life examples and advice from a Blackbaud customer.

Key takeaways:

• Create a step-by-step roadmap to guide your organization on its change journey
• Learn how to communicate opportunity costs associated with new processes, trends, and software capabilities

Presenter: Ronni Baker, Senior Principal Customer Success Coach, Blackbaud

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