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Adoption Session Frequently Asked Questions

New Users | Latest Adoption Sessions | Features Library | Integrations | International Sessions

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I cannot hear the audio. What do I do?
First, check your computer volume and mute button. Hit the F5 button on your keyboard to refresh your browser.

Do I need to call in from my phone to hear the audio?
The audio is broadcast via your computer speakers.

I did not receive a confirmation email or link to attend.
Be sure to check your junk/spam folder for an email from Blackbaud Events (<[email protected]>). If you still cannot locate it, reach out to [email protected].

How do I get a recording of the session?
An email with a link to the recorded session is sent to all registrants 24 hours after it ends, whether you attended or not.

How can I access the slideshow or resources referenced during the session?
All resources, including the slideshow, are available for download via the "Resource List" box during the session and also in the recording. 

Do I need to cancel my registration if I cannot attend?
We understand that schedules change and sometimes registrants will not attend. There is no need to inform us. We encourage you to register anyway so a recording can be send right to your inbox to view at your convenience. 

Did my session count as a CPE or CFRE continuing education credit?
The sessions produced by Customer Success do not count towards CPE or CFRE credits.

Latest Adoption Sessions

 

What's New in Raiser’s Edge NXT

  • What's New in Raiser’s Edge NXT (March 2020)

Working with Raiser’s Edge NXT during COVID-19

  • Using Raiser’s Edge NXT Across the Donor Lifecycle to Support Your Efforts in the Current Fundraising Environment
  • Tune Up Your Database and Create a Data Management Plan
  • Pointers for Gift Entry While Working from Home
  • Establishing a Recurring Gift Program in Raiser’s Edge with Online Express Forms

Features Library


Fundraising

  • Online Fundraising
  • Stewardship Squashing Silos: Creating Clearly Defined Fundraising Processes

Data Entry

  • Batch Gifts

Events

  • Events Management Overview

Communications

  • Email Marketing in Raiser’s Edge NXT

Reporting

  • 30-Minute Tips and Timesavers (January 2020): Benchmarking in Raiser’s Edge NXT

Data Health Maintenance

  • Duplicate Management
  • Improve Donor Happiness by Optimizing Your Database
  • Automated AddressFinder in Raiser’s Edge NXT

Integrations

 

Blackbaud Peer-to-Peer Fundraising™, powered by JustGiving®

  • 30-Minute Tips and Timesavers (February 2020): Integrating Blackbaud Peer-to-Peer, powered by JustGiving

Blackbaud Online Express™

  • Integrated Online Fundraising
  • Establishing a Recurring Gift Program in Raiser’s Edge with Online Express Forms

International Sessions

 

Blackbaud Europe

  • SKY Developer Integrations

Webinar title goes here

Thursday, September 17, 2020 | 2:00 p.m. ET

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Webinar title goes here

Thursday, September 17, 2020 | 2:00 p.m. ET

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

Webinar title goes here

Thursday, September 17, 2020 | 2:00 p.m. ET

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

Webinar title goes here

Thursday, September 17, 2020 | 2:00 p.m. ET

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

Webinar title goes here

Thursday, September 17, 2020 | 2:00 p.m. ET

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

Webinar title goes here

Thursday, September 17, 2020 | 2:00 p.m. ET

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
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Have a question about an event or having trouble attending a live session? Email [email protected] for assistance.

Want to talk to our team about how we can help you achieve success with your Blackbaud solutions? Email us at [email protected].

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People in 164 countries are raising billions for the causes they care about. See how you can, too!


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Lorem Ipsum

People in 164 countries are raising billions for the causes they care about. See how you can, too!


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Lorem Ipsum

People in 164 countries are raising billions for the causes they care about. See how you can, too!


 
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