Customer Success

The Customer Success Team at Blackbaud Pacific are here to help clients across Australia, New Zealand and Asia Pacific, to achieve the best outcomes possible with your Blackbaud solution.

We are a team dedicated to making your organisation successful. Let us direct you to the extensive array of Blackbaud resources.

The Customer Success Team at Blackbaud Pacific are here to help clients across Australia, New Zealand and Asia Pacific,
to achieve the best outcomes possible with your Blackbaud solution.

We are a team dedicated to making your organisation successful. Let us direct you to the extensive array of Blackbaud resources.

 

Need Immediate Help? Try First:  

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Knowledgebase

Your self-help portal with answers at your fingertips. Find common Q&A's that may help resolve issues fast. Try this first before contacting Support. 

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How-to Documentation

Access everything you need to know about your Blackbaud product and how to use it, including role-based information. 

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Blackbaud Support

If you have any technical queries that you need help with, don't hesitate to get in contact with us through email or phone. We are here for you!

 

Extend Your Knowledge:  

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Blackbaud University

Access complimentary basic online on-demand courses, instructor-led courses and training sessions.

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Online Community

Learn, Engage, Discuss and Connect with what other organisations are doing.
  

 

Events: 

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Webinar Series: Fundraising Insights

Join this free webinar series where we dive into the topics most important to fundraisers.   

 

Additional Resources: 

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Industry Resources

Access our Resource Hub where you will find all the trends, tips and tools you need to become a better fundraiser.   

 
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Do You Have Any Questions? 

Or call us on: 02 8918 1200

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