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Achieve Success with Luminate Online
Welcome to your Luminate Online resource library. Your customer success team has developed content designed to empower you to use your Blackbaud products to their fullest potential. Whether you’re tackling a specific project, want to learn how to use the latest features, or are just getting to know Luminate Online, we’re here to help you get it done.
Register for upcoming live adoption sessions here, or explore the on-demand library below.
New Users
New to Luminate Online? We'll help you kick things off. Follow this step-by-step new user guide to get started using your solution!
Latest Adoption Sessions
- Email Design Best-Practices to Improve Email Engagement
- How Do You Compare? Blackbaud Luminate Online 2021 Benchmark Report
- A/B Testing Your Email in Luminate Online
- Use Luminate Online Functionality to Build/Manage Your Sustaining Gift Program
- Luminate Online/TeamRaiser 2022 Release Review
- Upcoming New Luminate Online Email
- Meet Your Minimums: TeamRaiser Delayed Self-Pledge
- New Donation Form Button Generator
- Payment Options in Luminate Online/TeamRaiser
- Learn How to Make the Most of Your Luminate Online
- Keeping Your Housefile Clean in an Apple Email Privacy World
- The Secret to Being a Luminate Online Expert: Training!
- TeamRaiser: Spring P2P Season Checklist
- TeamRaiser Streaming Strategies: Make Fundraising a Game!
- A Look Behind Oz's Curtain: What's Possible in Luminate Online
- Using the Luminate Online Benchmark Report
- Create a Unique TeamRaiser Event
- 2021 Luminate Online Releases: End of Year Review
On-Demand Library
Advocacy
Communications
- Keeping Your Housefile Clean in an Apple Email Privacy World
- Making It Mobile
- Understanding Interest Categories
- Tips & Tricks for Using The WYSIWYG Editor
- Introduction to Engagement Factors
- Using Engagement Factors to Suppress Disengaged Constituents
- Warm Your Welcome: Tips for Setting Up Your Automated Welcome Series
- Personalize Your Communications with S-Tags and Conditionals
- Top Tips for Email Segmenting, Scheduling, and Sending
- Email Deliverability and Receiving Sender Grade
- Improve Your Email Deliverability
- Autoresponders: Don't Set It and Forget It
- Using Surveys to Capture Constituent Contacts and Interests
- Why and How to Survey Supporters
Reporting
- Organized and Efficient Reporting
- Reporting Tips in Luminate Online
- Reporting for Your Yearly Strategic Planning
- Using the Luminate Online Benchmark Report
- Learning Fast from #GivingTuesday Results and Fine-Tunign Year-End Email Campaigns
- Tracking Custom Interaction in Engagement Factors
- Harnessing the Power of the Query
Fundraising
- Configure a Merchant Account to Accept ACH Payments through BBMS
- New Donation Form Button Generator
- Payment Options in Luminate Online/TeamRaiser
- API 101
- Everything You Need To Know About Security and Fraud
- Be Your Own Sherlock Holmes with the new Fraud Management Tool
- Grow Your Sustainer Program
- 3 Quick Tips to Strengthen Your Sustainer Program
- Optimizing Donations for Mobile
- Increase Your Donation Amounts with Giving Forms
- Is Your Ask for Support Just Right for Goldilocks?
Seasonal Sessions
End-of-Year
Blackbaud TeamRaiser
- Introduction to TeamRaiser
- Easy TeamRaiser Event Creation
- Recruit, Coach, and Communicate With These TeamRaiser Tools
Visit the TeamRaiser Customer Success hub for more on-demand videos.
Integrations
Blackbaud Merchant Services™
- How to add additional Blackbaud Merchant Services accounts to Luminate Online
- Luminate Online and Blackbaud Merchant Services ACH FAQ
- Configure a merchant account to accept ACH payments through Blackbaud Merchant Services
- 3 Quick Tips to Strengthen Your Sustainer Program
- Increase your donation amounts with Luminate Giving Forms
- Optimizing Donations for Mobile
Webinar title goes here
Thursday, September 17, 2020 | 2:00 p.m. ET
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Webinar title goes here
Thursday, September 17, 2020 | 2:00 p.m. ET
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Webinar title goes here
Thursday, September 17, 2020 | 2:00 p.m. ET
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Webinar title goes here
Thursday, September 17, 2020 | 2:00 p.m. ET
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Webinar title goes here
Thursday, September 17, 2020 | 2:00 p.m. ET
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
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Have a question about an event or having trouble attending a live session? Email [email protected] for assistance.
Want to talk to our team about how we can help you achieve success with your Blackbaud solutions? Email us at [email protected].
Lorem Ipsum
People in 164 countries are raising billions for the causes they care about. See how you can, too!
Lorem Ipsum
People in 164 countries are raising billions for the causes they care about. See how you can, too!
Lorem Ipsum
People in 164 countries are raising billions for the causes they care about. See how you can, too!
