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Luminate Online Road to Success


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Customer Success is here to connect you with resources and information to help you maximize use of Luminate Online and TeamRaiser. Our goal is to guide you to manage your Blackbaud solution effectively. Whether your organization is just getting started with Luminate Online or you're a new staff member who needs to get up to speed fast, we've compiled these resources to help you succeed. 

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Thursday, September 17, 2020 | 2:00 p.m. ET

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Thursday, September 17, 2020 | 2:00 p.m. ET

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat

Webinar title goes here

Thursday, September 17, 2020 | 2:00 p.m. ET

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat

Webinar title goes here

Thursday, September 17, 2020 | 2:00 p.m. ET

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat

Webinar title goes here

Thursday, September 17, 2020 | 2:00 p.m. ET

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat

Webinar title goes here

Thursday, September 17, 2020 | 2:00 p.m. ET

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat

Webinar title goes here

Thursday, September 17, 2020 | 2:00 p.m. ET

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat

Webinar title goes here

Thursday, September 17, 2020 | 2:00 p.m. ET

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat

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Success Sessions 
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Functionality, Features, & Fresh ideas
Join Customer Success to learn more Luminate Online functionality, dig into a relevant topic, and discover the best resources no matter where you are in your journey. Whether you need a quick overview, training through Blackbaud University, or understanding quick tips and successful measures in Luminate Online and TeamRaiser. Find Product Adoption sessions (live and on demand videos) below.

Quarterly Town Hall Meetings
The Town Hall meetings allow for in-depth discussion on relevant topics that impact your use of Luminate Online.

Q2 Luminate Online Town Hall: Ask The Expert
Participate in our next Luminate Online Quarterly Town Hall on Wednesday, May 13 @ 1 p.m. ET.
We’ll bring the experts; you bring your questions. For our next Luminate Online Quarterly Town Hall, we’ll provide a panel of digital experts who will field your questions around how you can take advantage of your Luminate Online product features.  

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New to Luminate Online?

Learn how Luminate Online can help your organization reach, engage, and expand relationships using smart, integrated campaigns.

We will also review how to login for the first time and provide a checklist with resources to help you get started. (15 minutes)

Watch Now!
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Luminate Online Tips and Timesavers: Optimizing Donations for Mobile

May 6 | 1:00 p.m. ET 
Your donation form is up and running, but is it mobile responsive? In this session, you will learn how to streamline your donor experience using Blackbaud Checkout and other mobile-friendly settings and tweaks.

Register Today!
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TeamRaiser Road to Success

The Road to Success sessions will prepare you to re-launch your TeamRaiser event, guide you on best of practices in recruiting and coaching fundraisers, provide reporting how-to, day of event tips, and more.

April Sessions: Maximizing Your TeamRaiser Software
This month we'll be working with you to setup your next TeamRaiser event, help you discover what functionality you may be missing out on, and how to navigate the set up process of the TeamRaiser Integration with Facebook. We'll also host a session on a step by step look at things to update on your site should you need to pivot your event day to a virtual experience due to COVID-19.

Register Today!
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Luminate Online & TeamRaiser Training with Blackbaud University

Did you know? All Learn Basics online eLearning courses are included in your Luminate Online and TeamRaiser software purchase and are available on-demand for all users.

Start with eLearning Basics on-demand courses or jump to instructor-led online courses for hands-on learning. In each of the topic areas, courses are listed in the order they should be taken.

And don't forget our Organizational Best Practice courses. Our curriculum is designed to give you the knowledge about relevant nonprofit topics you need to be successful. These courses will explore strategies, inspire conversation, and help you apply industry best practices at your nonprofit organization.

View Courses

Road to Success recording links will be posted here. Resource checklist and ability to ask Questions are available when viewing the recording. Providing you relevant information at the right time based your needs.  

The following resources are available to you via Blackbaud Community or Blackbaud Institute.


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People in 164 countries are raising billions for the causes they care about. See how you can, too!


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Lorem Ipsum

People in 164 countries are raising billions for the causes they care about. See how you can, too!


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Lorem Ipsum

People in 164 countries are raising billions for the causes they care about. See how you can, too!


 
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