Blackbaud Raiser's Edge with Customer Sucess

Your Implementation: Go-Live

In this phase of the project we will program your final run data and a Blackbaud consultant will deliver your Go-Live consultancy.


Submit Final Extract of Data

Task: Submit your final copy of data to us.
Action:

  • Provide your final Excel document to your conversion programmer via our Blackbaud Secure Thru Box for your final run. Your project manager will provide you the details

Final Run

Task: Your conversion programmer will complete the final run of your data into The Raiser’s Edge NXT
Action: Ensure that you have completed any final training prior to the Go-Live consultancy

Upload Test Run to hosted environment

Task: We will send your completed Test Run database to the hosting team for upload

Action: Your consultant will provide you with access to your Test Run database during the Test Assistance consultancy

Go-Live

Task: Your consultant will deliver your Go-Live Session. Download your agenda now.
Action: In preparation for this session:  

  1. Ensure all attendees have attended all of the online instructor led fundamentals training course and any additional courses as needed
  2. Prepare a list of questions/tasks to complete with your consultant
  3. Review your post Go-Live tasks and create an internal plan for their completion (see list below)
  4. Set up your BBMS/BBPS Account. These accounts need to be set up in order to access Online Express during your Go-Live consultancy. Please see the knowledgebase article below to set up your BBMS/BBPS details, if you have any problems with this please do not hesitate to contact our support team who can help. 

Go-Live Considerations

A number of tasks need to be completed by you either during the Go-Live period or shortly following this. Below are examples of the types of tasks that will need undertaking. Some of these may be completed with your consultant during the Go-Live period, with others being completed by you after. You will be asked to prioritise tasks as part of the Go-Live planning process.

Post Go-Live Tasks:

  1. Create new Campaigns, Funds, Appeals and Packages
  2. Create new Event Records
  3. Create new RENXT Database view Queries and RENXT Webview Lists
  4. Create new RENXT Database view Reports and RENXT Webview Analyse Dashboard
  5. Finalise RENXT Webview Giving Analysis and Constituent Records Settings
  6. Each user to set up user setting: RENXT database view User Options, RENXT webview – Tiles, Columns and layout
  7. Create new Batch Templates
  8. Create Donor Acknowledgement Letters
  9. Create new Mail Templates
  10. Create new Export Templates
  11. Create new Letter Templates
  12. Create new Addressee/Salutation Formulas
  13. Create new Attributes and associated table entries
  14. Finalise International Address Block Formulas
  15. Create new Field table entries
  16. Finalise Business Rules
  17. Set up Consent Configuration
  18. Set up all security groups and invite users
  19. Run the Duplicate Management Tool and merge Duplicates
  20. Create Quality Control Queries
  21. Apply your BBMS credentials